GOVERNMENT OF SINDH
Contact Us
Get in Touch with Sindh Electric Power Regulatory Authority. We are dedicated to transparency, regulatory excellence, and consumer empowerment in the energy sector.
Get in Touch with Sindh Electric Power Regulatory Authority. We are dedicated to transparency, regulatory excellence, and consumer empowerment in the energy sector.
Building 42-C, 24th Commercial St, Phase II Extension, DHA, Karachi, Sindh.
Main: +92 (21) 3581-2345
Complaints: 0800-SEPRA-1
info@sepra.gov.pk
licensing@sepra.gov.pk
Mon - Fri: 09:00 AM - 05:00 PM
Closed on Public Holidays
Complete the form below and our relevant department will respond to your inquiry within 48 business hours.
Direct points of contact for specific regulatory matters.
For new generation, transmission, or distribution licenses.
email licensing@sepra.gov.pk
Petitions regarding tariff structures and pricing.
email tariff@sepra.gov.pk
Grievances, service quality reports, and billing disputes.
email complaints@sepra.gov.pk
Media inquiries and legal compliance matters.
email pr@sepra.gov.pk
Located in the heart of Karachi's regulatory district, our headquarters is accessible via all major arterial roads.
Open in Google Maps open_in_newPublic Transport
Accessible via Red Line BRT (Phase II Station) and multiple local shuttle routes.
Visitor Parking
Dedicated guest parking is available at the rear entrance. Please have your CNIC ready for security clearance.
Accessibility
Our facility is fully ramp-accessible with dedicated elevators for citizens with disabilities.
How do I track my licensing status?
You can use your unique application ID in the e-Portal section to view real-time progress.
What is the timeline for complaint resolution?
Under SEPRA Regulations 2024, all consumer complaints must be addressed within 15 working days.
Can I submit petitions online?
Yes, the e-Portal supports digital submission for all tariff-related petitions and legal filings.